FAQ

1. Do you ship worldwide?
Yes! We proudly ship our products worldwide. Shipping times may vary depending on your location.

2. How long does shipping take?
Orders are processed within 2–4 business days. Delivery usually takes:

3. Can I track my order?
Yes, once your order ships, you’ll receive a tracking link via email so you can follow its progress.

4. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unworn, and in their original packaging.

5. Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

6. What should I do if I received the wrong or damaged item?
Please contact us at support@hoodgearshop.com with your order number and a photo of the issue, and we’ll fix it as quickly as possible.