Refund Policy
We want you to love your purchase. If you’re not satisfied, we’re here to help.
Returns
We accept returns within 14 days of receiving your order. To be eligible, your item must be unused, unworn, and in its original packaging.
How to Start a Return
Send us an email at support@hoodgearshop.com with your order number and reason for return. Our team will guide you through the process.
Refunds
Once your return is received and inspected, we’ll notify you via email about your refund status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at support@hoodgearshop.com
Shipping Costs
Customers are responsible for paying their own shipping costs for returns, except in cases of damage or incorrect items.